The Florida Public Service Commission is committed to making sure that Florida's
consumers receive some of their most essential services — electric, natural
gas, telephone, water, and wastewater — in a safe, reasonable, and reliable
manner. In doing so, the PSC
exercises regulatory authority over utilities in one or more of three key areas:
rate base/economic regulation; competitive market oversight; and monitoring of safety,
reliability, and service.
For more information on the services the Public Service Commission does and does
not regulate, go to our brochure entitled
When to Call the PSC
Ronald A. Brisé's Commission Update, 11/30/13
- Florida Public Service Commission Helping
- Electric Utility Bill Scam
Electric utility customers in Florida are targets of a
involving fraudulent phone calls from individuals impersonating utility
company employees. Scam victims can contact the Florida Office of the Attorney General,
the state agency responsible for handling fraudulent activities, at 1-866-NO-SCAM
or 850-414-3990, or the Florida Public Service Commission at 1-800-352-3442 or
- Smart Meters
- Consumer Connection
to receive information on a wide variety of subjects such
as energy conservation, utility facts, and consumer tips.
- Facts on Recent FPSC Decisions
- Home Energy Assistance
Low-income households in Florida can get help paying energy bills through the
Low-Income Home Energy Assistance Program
(LIHEAP). To find out about qualifications,
residents should contact their county's local LIHEAP
agency, or by calling the state's information line at 2-1-1.
Emergency Home Energy Assistance for the Elderly
(EHEAP), is a program which
provides assistance for home-energy emergencies to qualified, low-income households
with at least one person 60 years of age or older. To find out about qualifications,
residents should contact their county's local EHEAP
by calling 1-800-963-5337.
- Electric Utilities' Ten-Year
- Apply for Lifeline
Assistance benefits On-line
The Florida Public Service Commission recognizes the importance of privacy to our Web site visitors. Subject to certain statutory exceptions, most documents and records maintained by the Commission and the State of Florida, including but not limited to electronic data, are public records under Florida law. Information submitted through this Web site may be subject to disclosure pursuant to a public records request.