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The PSC's Role

The Florida Public Service Commission is committed to making sure that Florida's consumers receive some of their most essential services — electric, natural gas, telephone, water, and wastewater — in a safe, reasonable, and reliable manner. In doing so, the PSC exercises regulatory authority over utilities in one or more of three key areas: rate base/economic regulation; competitive market oversight; and monitoring of safety, reliability, and service.

For more information on the services the Public Service Commission does and does not regulate, go to our brochure entitled When to Call the PSC .

News Ticker
For the latest information on the Coronavirus Disease, visit the Centers for Disease Control and Prevention website. The Florida Department of Health has a dedicated COVID-19 webpage at www.FloridaHealth.gov/COVID-19 and a COVID-19 Case Dashboard that is updated twice daily to track the spread of the Coronavirus in Florida.

From Gary Clark, Chairman

On behalf of the Public Service Commission, I want to assure customers that we are monitoring Florida’s investor owned utilities to keep service uninterrupted during the COVID-19 Pandemic. All five of Florida’s major investor-owned electric utilities have announced they will suspend electric service shut-offs for past-due customers in response to the financial hardships their customers might be facing. The PSC will continue to assess appropriate actions as circumstances change. Our mission to provide safe, reasonable, and reliable utility service is of paramount importance at this critical time, particularly for Florida’s most vulnerable customers. If you have any questions, I invite you to call our consumer assistance line, 1-800-342-3552.

The Florida Department of Management Services has restricted public access to the Gerald L. Gunter Building to help minimize COVID-19 exposure, effective until April 19.

PSC to Hold March 31 Commission Conference

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Florida’s Investor-Owned Utilities’ COVID 19 Resources
The PSC understands customers might have utility-related questions resulting from COVID-19. We are monitoring utility activities and their plans for addressing how COVID-19 will impact operations and their customers.

Electric Investor-Owned Utilities

Florida Power & Light Company - https://www.fpl.com/coronavirus.html
Duke Energy Florida, LLC. - https://www.duke-energy.com/home
Tampa Electric Company - https://www.tampaelectric.com/
Gulf Power Company - https://www.gulfpower.com/coronavirus.html
Florida Public Utilities Company - https://fpuc.com/

Natural Gas Investor-Owned Utilities

Florida City Gas - https://www.floridacitygas.com/coronavirus.html
Florida Public Utilities Natural Gas Companies - https://fpuc.com/naturalgas/
Peoples Gas - https://www.peoplesgas.com/updates/

Water and Wastewater Investor-Owned Utility

Utilities Inc. of Florida- https://www.myutility.us/myuiflorida

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Public Records

The Florida Public Service Commission recognizes the importance of privacy to our Web site visitors. Subject to certain statutory exceptions, most documents and records maintained by the Commission and the State of Florida, including but not limited to electronic data, are public records under Florida law. Information submitted through this Web site may be subject to disclosure pursuant to a public records request.