The Florida Public Service Commission is committed to making sure that Florida's
consumers receive some of their most essential services — electric, natural
gas, telephone, water, and wastewater — in a safe, reasonable, and reliable
manner. In doing so, the PSC
exercises regulatory authority over utilities in one or more of three key areas:
rate base/economic regulation; competitive market oversight; and monitoring of safety,
reliability, and service.
For more information on the services the Public Service Commission does and does
not regulate, go to our brochure entitled
When to Call the PSC
For information on Hurricane Michael, click here. Electric customer outage reports as of October 17, 2018 - 15:00 PM please click here.
Emergency Home Energy Assistance for the Elderly (EHEAP),
is a program which provides assistance for home-energy emergencies to qualified, low-income households with at least one person 60 years of age or older.
To find out about qualifications, residents should contact their county's local
EHEAP agency, or by calling 1-800-963-5337.
The Florida Public Service Commission recognizes the importance of privacy to our Web site visitors. Subject to certain statutory exceptions, most documents and records maintained by the Commission and the State of Florida, including but not limited to electronic data, are public records under Florida law. Information submitted through this Web site may be subject to disclosure pursuant to a public records request.