Local Communications Services Tax - This tax replaces what used to be billed as
city/local taxes, and franchise fees.
State Communications Services Tax - This tax replaces what used to be billed as
the Florida Gross Receipts Tax, state sales tax, and the local option tax.
While this makes the telephone bill less complicated, it does not allow the customer
to review his/her bill to see if the correct taxes are being charged. For instance,
a customer may be getting billed a city tax when he/she does not live in the city.
The Florida Department of Revenue has an answer to this concern. The customer can
go online at:
, insert his/her address and find out the proper Communications Services Tax rate.
For more information about the Communications Services Tax, visit the Florida Department
of Revenue's website at:
To speak with a Department of Revenue representative, call Taxpayer Services, Monday through Friday, 8 a.m. to
7 p.m., ET, at 1-800-352-3671 (in Florida only) or 850-488-6800.