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Florida PSC Online Complaint Form
The Public Service Commission no longer has the authority to accept as many of the consumer telecommunications complaints as we have in the past. The PSC may still accept consumer complaints dealing with the Lifeline Program, Relay Service, and Pay Phone Service. Other consumer telecommunications complaints (excluding Slamming) should be filed with the Department of Agriculture and Consumer Services. Complaints about Slamming should be filed with the Federal Communications Commission.
For consumer telecommunications complaints, you may contact the Florida Department of Agriculture, Division of Consumer Services at: Florida Department of Agriculture and Consumer Services 2005 Apalachee Parkway Tallahassee, FL 32399-6500 General telephone number: 1-850-410-3800 Toll-free Consumer Hotline (within Florida): 1-800-435-7352 Toll-free Spanish Hotline: 1-800-352-9832 www.800helpfla.com	For slamming complaints you may contact the Federal Communications Commission at: Federal Communications Commission 445 12th Street SW Washington, DC 20554 Toll-free Telephone: 1-888-225-5322 TTY: 1-888-835-5322 www.fcc.gov/complaints
To learn about companies the PSC regulates, read When to Call the PSC (PDF Size 564 KB)	Help - Instructions for using this form
Company Information
Electric Natural Gas Telecommunications Water & Wastewater	Companies Regulated by the PSC (Must select one)
Consumer Information
Contact Information (* required)	Service Account Information
*First Name  *Last Name  Telephone Email *Home Address  *City  State AK AL AR CA CN CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY *Zip	*Account Name  Account Number *Service Address  *City   *Zip
PSC was contacted previously regarding this complaint	Service and Contact Information are the same
Complaint Details
Submit Complaint

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Florida Public Service Commission
2540 Shumard Oak Blvd.
Tallahassee, FL 32399-0850
1-800-342-3552