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Consumer Utility Bill Payment Assistance



Federal programs are available to help consumers who qualify pay their energy and water bills. Administered by the Florida Department of Economic Opportunity, information on LIHEAP and LIHWAP are below.
LIHEAP

The Low-Income Home Energy Assistance Program(LIHEAP) helps income-eligible households with home heating and cooling costs. LIHEAP may assist with:

  • Restoration/reconnection of home power
  • Utility deposits and late fees
  • Temporary housing in a safe environment
  • Installation and repair costs for heating/cooling equipment
LIHWAP

The Low-Income Home Energy Assistance Program(LIHWAP) helps income-eligible households with water and wastewater costs. LIHWAP may assist with:

  • Restoration/reconnection of water services
  • Water and wastewater utility deposits and late fees
  • Past due water and wastewater utility bills
  • Household water delivery in the absence of a safe drinking water source