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Home Page > Publications and Reports > Consumer Brochures > Telephone Bill Taxes

What Are Those Taxes on Your Telephone Bill?

Communications Services Tax
In October 2001, the Communications Services Tax Simplification Law took effect. This law replaced a myriad of state and local taxes with the Communications Services Tax. The Communications Services Tax appears on the bill as:
  • Local Communications Services Tax - This tax replaces what used to be billed as city/local taxes, and franchise fees.
  • State Communications Services Tax - This tax replaces what used to be billed as the Florida Gross Receipts Tax, state sales tax, and the local option tax.
While this makes the telephone bill less complicated, it does not allow the customer to review his/her bill to see if the correct taxes are being charged. For instance, a customer may be getting billed a city tax when he/she does not live in the city. The Florida Department of Revenue has an answer to this concern. The customer can go online at: , insert his/her address and find out the proper Communications Services Tax rate.

For more information about the Communications Services Tax, visit the Florida Department of Revenue's website at: To speak with a Department of Revenue representative, call Taxpayer Services, Monday through Friday, 8 a.m. to 7 p.m., ET, at 1-800-352-3671 (in Florida only) or 850-488-6800.