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Home Page > Utility Regulation > Tariff Filings > E-Tariffs User Notes

E-Tariff Filings User Notes

Companies may voluntarily submit their filings either electronically using the following instructions or via hard-copy submission. The Commission strongly encourages the use of its e-filing system and may transition to mandatory e-filing in the future.

“Tariff filing” is the generic term to describe all price list, service schedule, and tariff-related filings made by incumbent and competitive local exchange companies. They are tracked using the Telecommunications Filing Information System (TFIS).

Prior to filing your revisions electronically, you will need to coordinate directly with Commission staff to set your company up for e-filing tariffs. Contact Jeff Bates at 850-413-6538 for details and testing requirements.

Filing and Submission Format
  • Companies should address all price list, service schedule, and tariff-related filings to
  • Each company must provide a specific e-mail address from which they will originate filings and will receive automatic receipt confirmation/rejection of the filing(s). Experience has shown the preferred e-mail address is one which is not assigned to a specific individual, e.g., This can be done through your IT department or e-mail provider.
  • Each company should provide the Commission with the specific location or web address where company publishes its current, complete tariff or service schedule. (This link will be included with the company information located in the Master Commission Directory and will be available at the Commission website.)
To be accepted by our servers, e-filings addressed to the Commission tariff server will:
  • originate from the preferred e-mail address specified by the company, as indicated above.
  • include a subject line in the e-mail which will begin with the company code of the specific company – two letters and three numbers (beginning with TL, TX, TA, or TY). The first five digits of the subject line must be the company code or the filing will be rejected by the e-tariff server and will not be “received and on file.”
  • the body of the e-mail will be in the form of the traditional transmittal letter.
  • have only ONE attachment which will consist of one set of the revised tariff or price list pages. An e-mail with more than one attachment will be rejected.
  • have the attachment in PDF Text + Image format.
  • not have any spaces in the attachment filename.
      E-tariff filings from unrecognized e-mail addresses will be rejected.

Notifications/Response Confirmation

  • Received filings will generate an automated response with a unique tracking number.
  • The receipt will be forwarded to the company-provided e-mail address; it is the responsibility of the company to verify the status of their e-filing;
  • In addition, a receipt notice will be sent to an e-mail box accessible to designated Commission staff.
  • The date and time on the receipt will determine the filing date and, in most cases, the effective date.
  • E-mail receipts will replace the Commission tariff letter for company participating in the E-Tariff program. These letters are normally sent to the company once a filing has been reviewed and inserted in the tariff on file at the FPSC.
  • The standard language for the e-tariff receipt is:
    1. “Acknowledged” filings:

      “Thank you for filing your tariff or price list electronically on _____________ at _____________. Tracking number:_________________.

      Your e-mail and its attached electronic filing will be opened, printed, and entered into the Telecommunications Filing Information System (TFIS).

      If your filing was received no later than 5:00 P.M. Eastern Time on a normal Commission workday, it will be considered "filed" on that day. If the filing was received after 5:00 P.M. Eastern Time, or on a weekend or State of Florida holiday, it will be considered as filed on the next business day.

      You are reminded that, pursuant to Rule 28-106.104(7)(b), F.A.C., if you elect to file any document by electronic transmission, you are responsible for any delay, disruption, or interruption of the electronic signals and accept the full risk that the document may not be properly filed as a result.

      Do not reply to this automated response.”

    2. The basic “rejected” filings language will include:

      “This E-mail is an automated response to your Electronic Tariff filing. Your electronic tariff filing was rejected automatically on ____________ at ____________ because __________________________________________.

      You are reminded that, pursuant to Rule 28-106.104(7)(b), F.A.C., if you elect to file any document by electronic transmission, you are responsible for any delay, disruption, or interruption of the electronic signals and accept the full risk that the document may not be properly filed as a result.

      Do not reply to this automated response.”

    3. Reasons for automatic rejection of filings include:
      1. The filing did not include an attachment;
      2. The attached file was not in PDF format;
      3. The file name contained a space;
      4. The filing contained more than one attachment;
      5. The company code is not valid for the originating e-mail address or is not present as the first five letters of the subject line; and
      6. The e-tariff filing did not originate from the Commission recognized e-mail address authorized by the company; in this instance, a rejection notice is not sent.

    4. All automated responses will be forwarded to designated Commission staff members and will be maintained for future reference.
Posting of E-Tariff filing to Commission Website

The procedure for processing tariff filings electronically is essentially the same as with hard-copy filings, only with less paper. When companies file electronically, the procedures will be:
  • The company will e-mail the tariff filing to the tariff e-mail address;
  • The tariff server will generate an automated, numbered receipt for the e-filing made (this will note whether the filing is accepted or rejected);
  • The Tariff Clerk will log the accepted tariff filing into Telecommunications Filing Information System (TFIS);
  • The TFIS system database is available on the Commission Website, thus making the filings available on the Internet.
  • Tariff query summaries include a link to the e-tariff filing.
Handling of replacement sheets or filings

Filings which require replacement sheets must be replaced in their entirety on the e-tariff server. This means that if only one page must be corrected for the filing to be correct, the complete electronic file (consisting of the transmittal letter, legislative format if necessary and one set of the revised sheets) must be replaced. The reason the complete package has to be resubmitted is so the electronic file available on the Commission network and web site is always complete and accurately reflects the filing on file with the Commission.
  • The Commission will contact the company contact and request the filing be replaced
  • ***IMPORTANT***The replacement file will be e-mailed to the Tariff Clerk or designated staff, NOT the e-tariff e-mail address:
    • The subject line of the e-mail must include “Replacement File for [tariff filing number]
    • The attached file will follow the same format as all e-tariff filings
  • The Tariff Clerk or designated staff will replace the file associated with the tariff number, which will in turn be available for download from the FPSC website

EFF: 10/2012
25-4.034. 25-4.0341, 25-22.028 F.A.C.