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State of Florida
Public Service
Commission
Capital Circle Office Center 2540 Shumard
Oak Boulevard
Tallahassee, Florida 32399-0850
-M-E-M-O-R-A-N-D-U-M-
DATE: |
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TO: |
Director, Division of the Commission Clerk & Administrative Services (Bayó) |
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FROM: |
Division of Competitive Markets & Enforcement (Curry) Office of the General Counsel (Tan) |
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RE: |
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AGENDA: |
04/04/06 – Regular Agenda – Proposed Agency Action – Interested Persons May Participate |
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COMMISSIONERS ASSIGNED: |
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PREHEARING OFFICER: |
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SPECIAL INSTRUCTIONS: |
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FILE NAME AND LOCATION: |
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Telrite Corporation (Telrite) and Line 1 Communications, LLC d/b/a Direct Line Communications (Direct Line) are both registered intrastate interexchange telecommunications companies (IXC) that provide interexchange telecommunications services in Florida. On February 10, 2006, staff received a letter advising the Commission of an asset purchase agreement between Telrite and Direct Line, whereby Telrite would acquire the long distance customer accounts of Direct Line. The parties also requested a waiver of the carrier selection requirements of Rule 25-4.118, Florida Administrative Code.
This waiver is being sought to provide the Commission notice of the transfer of assets for the treatment of customers in a consumer-friendly manner and allows for a transition to occur in a smooth process protecting both the consumer and the company. Without this waiver, Telrite would be required to obtained signed letters of agency (LOAs) or third party verifications (TPVs) from each customer being transferred. With the waiver, Telrite can protect itself from possible complaints of unauthorized carrier changes. This waiver is also beneficial to the customers as they will not be subject to a loss of service on the date of transfer.
The Commission is vested with jurisdiction in the matter pursuant to 364.02, 364.336, and 364.603, Florida Statutes.
Discussion of Issues
Issue 1: Should the Commission approve the waiver of the carrier selection requirements of Rule 25-4.118, Florida Administrative Code, in the transfer of customers from Line 1 Communications, LLC d/b/a Direct Line Communications to Telrite Corporation?
Recommendation: Yes, the Commission should approve the waiver of the carrier selection requirements of Rule 25-4.118, Florida Administrative Code, in the transfer of customers from Line 1 Communications, LLC d/b/a Direct Line Communications to Telrite Corporation. (Curry)
Staff Analysis: Pursuant to Rule 25-4.118, Florida Administrative Code, a customer’s carrier cannot be changed without the customer’s authorization. Rule 25-4.118(2), Florida Administrative Code, provides that a carrier shall submit a change request only if one of the following has occurred:
(a) The provider has a letter of agency (LOA)… from the customer requesting the change;
(b) The provider has received a customer-initiated call for service…;
(c) A firm that is independent and unaffiliated with the provider… has verified the customer’s requested change…
Pursuant to Rule 25-24.475(3), Florida Administrative Code, Rule 25-4.118, Florida Administrative Code, is incorporated into Chapter 25-24, and applies to IXCs.
Rule 25-24.455(2), Florida Administrative Code, states:
An IXC may petition for a waiver of any provision of this Part. The waiver shall be granted in whole, granted in part or denied based on the following:
(a) The factors enumerated in Section 364.337(4), Florida Statutes;
(b) The extent to which competitive forces may serve the same function as, or obviate the necessity for, the provision sought to be waived;
(c) Alternative regulatory requirements for the company which may serve the purposes of this part; and
(d) Whether the waiver is in the public interest.
The authority for Rule 25-4.118, Florida Administrative Code, is found in Section 364.603, Florida Statutes, which is a section the Commission is authorized to waive.
Telrite has attested that it will provide for a seamless transition while ensuring that the affected customers will continue to receive the same services and rates that the customers currently receive from Direct Line. If any of Direct Line’s rates are not currently included in Telrite’s tariff, Telrite will amend its tariff to include those rates. Staff has reviewed the notice that will be sent to Direct Line’s customers and found it to be adequate. Telrite has also indicated that the company will work to resolve any intrastate interexchange telecommunications complaints that the customers may have against Direct Line that have not been resolved prior to the transaction.
Direct Line does not have any outstanding regulatory assessment fees, penalties, or interest associated with its IXC registration.
Staff believes that in this instance it is in the public interest to waive the carrier selection requirements of Rule 25-4.118, Florida Administrative Code. If prior authorization is required in this event, customers may fail to respond to a request for authorization, neglect to select another carrier, and lose their long distance service. Furthermore, staff believes that granting this waiver will avoid unnecessary slamming complaints during this transition. Therefore, staff recommends that the Commission approve the waiver of the carrier selection requirements of Rule 25-4.118, Florida Administrative Code, in the transfer of customers from Direct Line to Telrite.
Issue 2: Should this docket be closed?
Recommendation: The Order issued in the recommendation will become final and effective upon issuance of a Consummating Order, unless a person whose substantial interest are affected by the Commission’s decision files a protest that identifies with specificity the issues in dispute, in the form provided by Rule 28-106.201, Florida Administrative Code, within 21 days of the issuance of the Proposed Agency Action Order. If the Commission’s Order is not protested this docket should be closed administratively upon issuance of the Consummating Order. (Tan)
Staff Analysis: Staff recommends that the Commission take action as set forth in the above staff recommendation.