1. (1**) Consent Agenda 2. (2**) Docket No. 100380-WS Proposed repeal of Rule 25-10.026, F.A.C., Location and Preservation of Records; and Rule 25-10.111, F.A.C., Customer Billing. 3. (3**) Docket No. 100175-TL Complaint against AT&T d/b/a BellSouth for alleged violations of various sections of Florida Administrative Code, Florida Statutes, and AT&T regulations pertaining to billing of charges and collection of charges, fees, and taxes. Docket No. 100312-EI Complaint against Florida Power & Light Company for alleged violations of various sections of Florida Administrative Code, Florida Statutes, and FPL tariffs pertaining to billing of charges and collection of charges, fees, and taxes. 4. (4) Docket No. 090505-EI Review of replacement fuel costs associated with the February 26, 2008 outage on Florida Power & Light's electrical system. 5. (4A**PAA) Docket No. 100155-EG Petition for approval of demand-side management plan of Florida Power & Light Company. (Deferred from the September 14, 2010 Commission Conference.) 6. (5**PAA) Docket No. 100378-EI Petition for approval of modifications to rate schedule BERS building energy rating system, by Gulf Power Company. 7. (6**PAA) Docket No. 100124-TX Petition for designation as eligible telecommunications carrier (ETC) by Sun-Tel USA, Inc. 8. (7**PAA) Docket No. 100288-TL Petition of Quincy Telephone Company d/b/a TDS Telecom/Quincy, Smart City Telecommunications LLC d/b/a Smart City Telecom, GTC, Inc. d/b/a Fairpoint Communications, Northeast Florida Telephone Company d/b/a NEFCOM, ITS Telecommunications Systems, Inc., and Frontier Communications of the South, LLC, for waiver of requirements of Rules 25-4.0185, 25-4.066, 25-4.070, 25-4.073, and 25-4.110(6), F.A.C., relating to service quality or in the alternative the waiver of Rules 25-4.0185, F.A.C., relating to service quality reporting, and 25-4.073, F.A.C., relating to answer time requirements. 9. (8**PAA) Docket No. 100262-EI Review of 2010 Electric Infrastructure Storm Hardening Plan filed pursuant to Rule 25-6.0342, F.A.C., submitted by Progress Energy Florida, Inc. Docket No. 100263-EI Review of 2010 Electric Infrastructure Storm Hardening Plan filed pursuant to Rule 25-6.0342, F.A.C., submitted by Tampa Electric Company. Docket No. 100264-EI Review of 2010 Electric Infrastructure Storm Hardening Plan filed pursuant to Rule 25-6.0342, F.A.C., submitted by Florida Public Utilities Company. Docket No. 100265-EI Review of 2010 Electric Infrastructure Storm Hardening Plan filed pursuant to Rule 25-6.0342, F.A.C., submitted by Gulf Power Company. Docket No. 100266-EI Review of 2010 Electric Infrastructure Storm Hardening Plan filed pursuant to Rule 25-6.0342, F.A.C., submitted by Florida Power & Light Company. 10. (9) Docket No. 100009-EI Nuclear cost recovery clause. 11. (10**) Docket No. 100400-WU Investigation of rates of O&S Water Company, Inc. in Osceola County for possible overearnings. 12. (11**PAA) Docket No. 090322-WU Request to establish payment plan for 2008 regulatory assessment fees by O&S Water Company, Inc. in Osceola County. 13. (12**) Docket No. 100381-WS Request for approval of tariff amendment to include a late payment fee of $5.25 in Orange County by Pluris Wedgefield, Inc. 14. (13**) Docket No. 100366-WU Joint application for acknowledgment of sale of land and facilities located in Pasco and Hillsborough Counties, Florida to Pasco County, and cancellation of Certificate No. 235-W, by C. S. Water Company, Inc. 15. (14**) Docket No. 080677-EI Petition for increase in rates by Florida Power & Light Company. Docket No. 090130-EI 2009 depreciation and dismantlement study by Florida Power & Light Company. 16. (15**PAA) Docket No. 100410-EI Review of Florida Power & Light Company's Earnings.