State of Florida

pscSEAL

 

Public Service Commission

Capital Circle Office Center ● 2540 Shumard Oak Boulevard
Tallahassee, Florida 32399-0850

-M-E-M-O-R-A-N-D-U-M-

 

DATE:

August 27, 2026

TO:

Office of Commission Clerk (Teitzman)

FROM:

Division of Accounting and Finance (Cohn, D. Buys, Cicchetti, D’Sa, Higgins, Souchik, Worrall)

Division of Engineering (Ramirez-Abundez, Ramos, T. Thompson)

Office of the General Counsel (Bloom, J. Crawford)

RE:

Docket No. 20250136-WS – Petition for an acquisition adjustment for a non-viable utility, by CSWR-Florida Utility Operating Company, LLC.

AGENDA:

09/10/26Regular Agenda – Proposed Agency Action – Interested Persons May Participate

COMMISSIONERS ASSIGNED:

All Commissioners

PREHEARING OFFICER:

Clark

CRITICAL DATES:

None

SPECIAL INSTRUCTIONS:

Please place on the agenda together with the recommendations for Docket Nos. 20250038-WS, 20250043-WS, 20250047-WS, and 20250130-WS.

 

Case Background

Rolling Oaks Utilities, Inc. (Rolling Oaks) is a water and wastewater utility operating in Citrus County, serving approximately 6,229 water and 5,474 wastewater customers as of year-end 2025. CSWR-Florida Utility Operating Company (CSWR-Florida or Utility) acquired Rolling Oaks in 2022 while the utility was under the jurisdiction of Citrus County. Rolling Oaks’ net book value (NBV) at the time of acquisition was $555,680, with a purchase price of $33,000,000. As part of the transfer, CSWR-Florida requested the approval of a positive acquisition adjustment. Citrus County applied the Commission rule in effect at that time, Rule 25-30.0371, Florida Administrative Code (F.A.C.), and denied the requested positive acquisition adjustment. Upon Citrus County’s return of jurisdiction under Section 367.171(1), Florida Statutes (F.S.), the Florida Public Service Commission (Commission) granted grandfather certificates to CSWR-Florida for Rolling Oaks in 2025 by Order No. PSC-2025-0280-PAA-WS.[1]

On November 7, 2025, CSWR-Florida petitioned the Commission for a positive acquisition adjustment for acquisition of a non-viable system under the amended rule, requesting an acquisition adjustment of $32,444,319.[2] On April 30, 2026, the Office of Public Counsel (OPC) filed a Motion to Dismiss CSWR-Florida’s acquisition adjustment petition, arguing that the doctrine of administrative finality precludes CSWR-Florida from obtaining a positive acquisition adjustment as the Utility was previously denied a positive acquisition adjustment by Citrus County at the time Rolling Oaks was transferred to CSWR-Florida.[3] The Commission denied OPC’s motion by Order No. PSC-2026-0301-PCO-WS, issued August 24, 2026.[4]

There is no specific statutory provision addressing acquisition adjustments in Chapter 367, F.S. The criteria of the rule must be read in conjunction with the statutes it implements, to prescribe fair and reasonable rates and charges under Section 367.121(1)(a), F.S., and to fix rates that are just, reasonable, compensatory, and not unfairly discriminatory under Section 367.081, F.S.

Pursuant to Rule 25-30.0371, F.A.C., a positive acquisition adjustment may occur when the purchase price of a utility is greater than the NBV of the acquired utility’s assets. If approved, a positive acquisition adjustment increases rate base. The rule in effect at the time of the Rolling Oaks transfer proceeding required a showing of extraordinary circumstances to be entitled to a positive acquisition adjustment, with utilities requesting the acquisition adjustment at the time of transfer. In determining whether extraordinary circumstances have been demonstrated, the rule required consideration of evidence such as anticipated improvements in quality of service, anticipated improvements in compliance with regulatory mandates, anticipated rate reductions or rate stability over a long-term period, anticipated cost efficiencies, and whether the purchase was made as part of an arms-length transaction.

Rule 25-30.0371, F.A.C., was amended on June 17, 2024. The amended version of the rule allows utilities to seek approval of the acquisition adjustment either at the time of transfer or within three years of a Commission order approving the transfer. The amendments to the rule provide greater regulatory certainty and clarity to the acquisition adjustment process, including establishing separate regulatory pathways for utilities to seek approval of a positive acquisition adjustment that are dependent upon the condition of the utility to be acquired. Regulatory requirements for a “non-viable” utility mimic the traditional purpose of the rule, to incentivize the acquisition of “troubled systems” that are in financial distress or unable to provide safe service. In addition, the amended rule provides a pathway for a positive acquisition adjustment if a utility seeks to acquire a “viable” system that is otherwise providing safe service and is in a financially healthy position if the acquisition results in net economic and quality of service benefits to customers. In either case, the Commission may allow a full or partial positive acquisition adjustment upon an adequate demonstration by the utility that its request meets the criteria of the rule.

Staff’s recommendation addresses CSWR-Florida’s request for a positive acquisition adjustment with respect to its acquisition of the Rolling Oaks system. The discussion regarding projects completed and proposed by CSWR-Florida are for the purposes of illustrating the severity of the plant’s condition and is not intended to prejudge the prudence or appropriateness for cost recovery of those items. The Commission has jurisdiction over this matter pursuant to Sections 367.071, 367.081, and 367.121, F.S.



Discussion of Issues

Issue 1: 

 Does Rolling Oaks meet the definition of a non-viable utility as defined in Rule 25-30.0371(1)(e), F.A.C.?

Recommendation: 

 Yes. Rolling Oaks meets the definition of a non-viable utility. If the Commission finds that the Utility is not non-viable, Issues 2 through 5 should be considered moot. (Bloom, J. Crawford, Ramirez-Abundez)

Staff Analysis: 

 Rule 25-30.0371(1)(e), F.A.C., provides the definition of a non-viable utility for the purposes of an acquisition adjustment. Under the rule, a utility is considered non-viable if it falls within either of two specified categories.

First, a utility is considered non-viable when it is “unable to provide and maintain safe, adequate, and reliable service and facilities to its customers over the 5-year period following the date of acquisition.”[5] The rule further sets forth the criteria used to determine whether a utility has failed to maintain safe, adequate, and reliable services and facilities. These criteria are as follows:

a.                   Failure to comply with or history of enforcement or compliance actions by federal, state, or local regulatory agencies based on violations of primary or exceedance of secondary water quality standards or other health, safety, and environmental standards; and

b.                  Insufficient investment, repair, maintenance of assets or an inability to acquire and maintain adequate managerial, operational, financial, or technical capabilities to ensure safe and reliable service to its customers.[6]

Second, a utility is considered non-viable if it is insolvent, meaning the utility cannot pay its debts.[7] It is important to note that a utility qualifies as non-viable if it falls within either of the two categories described in the rule.

If the Commission finds that a utility is not non-viable, Issues 2 through 5 should be considered moot. In addition, finding a utility not non-viable does not automatically entitle a utility to a positive acquisition adjustment for viable utilities as set out under Rule 25-30.0371(4), F.A.C. The utility would need to meet certain different criteria set out in the subsection of the rule. For example, subsection (4) of the rule requires the petitioner to provide a cumulative present value of revenue requirements (CPVRR) analysis for viable utilities.[8] CSWR-Florida did not include a CPVRR for Rolling Oaks in its petition.

 

Maintenance of Safe, Adequate, and Reliable Services

Pursuant to Rule 25-30.0371(3)(b)8., F.A.C., CSWR-Florida submitted notices of violation, consent decrees or other regulatory actions issued by a federal, state, regional, or local agency regarding the provision of water and wastewater service for the five years prior to the date of acquisition. Staff reviewed this data as well as Rolling Oaks’ regulatory compliance post-acquisition. Because Rolling Oaks was transferred to CSWR-Florida on November 30, 2022, following Citrus County’s rescission of jurisdiction, there are no prior Commission rate case orders.

From 2017 through 2022, prior to CSWR-Florida’s acquisition of Rolling Oaks, the wastewater system had recurring compliance and operational issues with the Florida Department of Environmental Protection (DEP), and the water system had monitoring and reporting violations documented in the federal Safe Drinking Water Information System (SDWIS).[9] The DEP issues included effluent exceedances for fecal coliform and total residual chlorine, damage to the effluent disposal area fencing, groundwater monitoring exceedances for pH and nitrate-nitrogen, several sanitary sewer overflows (SSOs), and deficiencies identified during inspections involving treatment equipment, facility maintenance, missing emergency contact information, and biosolids reporting. The DEP issued multiple Compliance Assistance Offers and other regulatory actions addressing these issues. In September 2022, the DEP issued a final permit requiring Rolling Oaks to upgrade the facility to 1 million gallons per day (MGD) and meet a 3 milligrams per liter (mg/L) total nitrogen limit established in Administrative Order No. 047-SWD22. The SDWIS violations involved monitoring and reporting under the Lead and Copper Rule, the Ground Water Rule, and the Revised Total Coliform Rule. A more detailed description of the DEP compliance history is provided in Attachment A to this recommendation.[10]

Based upon this review, staff believes that, prior to acquisition, Rolling Oaks had been unable to maintain safe, adequate, and reliable services and facilities. This was demonstrated by Rolling Oaks’ failure to comply with enforcement actions by state and local regulatory agencies concerning violations of health, safety, and environmental standards. In addition, the system received insufficient investment, repair, maintenance, and had inadequate managerial and operational personnel to ensure safe and reliable service to its customers.

Following the acquisition, the DEP issued CSWR-Florida a Warning Letter on March 4, 2026, which contained several required actions for the system to return to compliance. The following are the issues that the DEP Warning Letter identified: (1) the plant had an ongoing discharge of solids to the rapid infiltration basins due to a plant upset; (2) the facility had not complied with AO No. 047-SWD22 (No. 13(a) in Attachment A), which required meeting total nitrogen (TN) limits; (3) the facility had been reporting flows under the incorrect version of the Discharge Monitoring Reports (DMR); (4) the three-month average daily flow exceeded 50 percent of the permitted capacity for greater than three consecutive months; (5) exceedances were noted in the effluent and groundwater sampling without providing sufficient comments in the DMRs; and (6) groundwater well-pads were not properly maintained. CSWR-Florida is required to complete all necessary improvements to meet the 3 mg/L TN effluent limitation in the AO by October 23, 2027.

Rolling Oaks’ wastewater permit renewal (No. 13(a) in Attachment A), states that Rolling Oaks’ Wastewater Treatment Plant (WWTP) is required to meet the DEP’s TN limits. In Exhibit 4 of the petition, CSWR-Florida stated that the WWTP cannot currently meet the DEP’s TN limits and therefore must be improved and upgraded to handle the 1 MGD capacity identified in the permit renewal. Therefore, Rolling Oaks’ WWTP will be replaced by a larger plant designed to meet the TN limits required by the DEP, and to handle the increased capacity. CSWR-Florida has engaged a third-party engineering firm to design a new wastewater treatment facility with a true capacity of 1 MGD, and will incorporate treatment processes capable of achieving effective removal of TN. The design of the new facility is currently in development, with an estimated total cost of $20,000,000, and estimated in-service date of August 2028.[11]

As discussed above, Rolling Oaks’ wastewater system has had a history of significant regulatory compliance issues prior to acquisition. Although one significant compliance issue remains, CSWR-Florida has committed to a long-term solution through the upgrade of its WWTP. Rolling Oaks’ historical violations were not limited to managerial or administrative deficiencies, such as reporting errors or late submissions. They also included serious operational and infrastructure-related deficiencies that directly affected the condition, maintenance, and operation of its wastewater system, including equipment deterioration, permit exceedances, and ongoing treatment plant failures.

Based on Rolling Oaks’ inability to maintain safe, adequate, and reliable services, staff recommends Rolling Oaks should be considered a non-viable utility.

Insolvency

While Rolling Oaks has reported having a negative net income in prior years, there is no evidence that the utility has been insolvent. Specifically, no evidence indicates that Rolling Oaks has been unable to meet its debt obligations or otherwise satisfy its financial liabilities as they became due. Accordingly, staff does not believe that Rolling Oaks meets the non-viability criterion based on insolvency.

Conclusion

Rolling Oaks meets the criteria of non-viability set forth in Rule 25-30.0371(1)(e)1., F.A.C., for a utility that has failed to maintain safe, adequate, and reliable service and facilities. Specifically, Rolling Oaks has been the subject of enforcement and compliance actions by the DEP arising from its historical and ongoing noncompliance with health, safety, and environmental standards. It has also historically failed to adequately invest, repair, and maintain its facilities, and additionally has lacked adequate managerial and operational capabilities. Therefore, staff believes that Rolling Oaks meets the definition of a non-viable utility under Rule 25-30.0371, F.A.C.


Issue 2: 

 Was the purchase of Rolling Oaks made as part of an arms-length transaction?

Recommendation: 

 The Purchase and Sale Agreement between CSWR-Florida and Rolling Oaks appears to be an arms-length transaction because it involved two independent unrelated corporate entities with no shared ownership or affiliation. However, staff believes the Commission has discretion to find otherwise if the information provided, or lack thereof, demonstrates there were external factors that affected the purchase price paid by CSWR-Florida to the detriment of its customers. (D’Sa, D. Buys)

Staff Analysis: 

 Rule 25-30.0371(3)(a), F.A.C., indicates, amongst other criteria, that the Commission may allow a positive acquisition adjustment if the acquisition is part of an “arms-length transaction.” While the rule does not specifically define an arms-length transaction, staff believes in simple terms it can be defined as a transaction where the buyer and seller act independently and have no pre-existing relationship, with each party acting in their own self-interest to reach a mutually agreed upon price. Typically, for a transaction to be considered arms length, buyers and sellers act independently to attain the most beneficial outcome for themselves; buyers negotiate to pay the lowest possible price, while sellers attempt to achieve the highest possible price.

In its petition, CSWR-Florida asserts that the acquisition of the Rolling Oaks water and wastewater system satisfies the requirements of an arms-length transaction. The Utility states that the purchase price and terms of sale were determined through negotiations between representatives of CSWR-Florida and Rolling Oaks. CSWR-Florida further claims that there was no prior relationship or influence between it and the seller. The parties entered into a Purchase and Sale Agreement, dated December 30, 2021, which includes a purchase price of $33,000,000 for all assets used by the seller to provide water and wastewater service to customers in Citrus County. The transaction closed in November 2022.[12]

Upon review of the filing, staff believes that the Utility has filed the required documentation under Rule 25-30.0371(3)(a), F.A.C., including the contract of sale and a calculation of the NBV of the acquired utility. As indicated above, the transaction involves two distinct corporate entities - CSWR-Florida and Rolling Oaks - with no documented shared board members or parent company. Therefore, staff believes the acquisition could be considered an arms-length transaction as required by Rule 25-30.0371(3)(a), F.A.C.

However, staff believes this is not a “check the box” rule. The Commission has discretion to weigh the evidence on the arms-length transaction requirement. It also has the discretion to infuse its policy on this matter since it is not clear from the record whether CSWR-Florida acted fairly to the customers by paying a price that appears to be higher than necessary in lieu of performing more due diligence to evaluate an actual fair market value. In this case, the Utility obtained an Asset Valuation Report dated August 23, 2022, that estimated the original installation cost of the assets in 1979, the hypothetical installation cost in 2021, and an estimated depreciated book value of $1,887,153.[13] CSWR-Florida also obtained an Appraisal Report by Valbride Property Advisers, dated June 7, 2021, that estimated the market value of the parcel of land owned by Rolling Oaks Utilities at $4,725,000 as of August 22, 2022.[14] CSWR-Florida also obtained an engineering evaluation conducted by Clearpoint Consulting Engineers, P.A., dated March 2022, to assess the condition of the water and WWTP and recommendations for repair or improvements.[15]

In response to Staff’s First Data Request, No. 1, CSWR-Florida explained it evaluates potential utility acquisitions by conducting site visits to assess the system’s condition, in addition to reviewing Commission annual reports and other publicly available information from health and environmental regulators. Purchase prices are negotiated at arm’s length, with CSWR-Florida seeking the lowest price acceptable to the seller. CSWR-Florida stated that utility owners generally have financial incentives to retain their systems, making sales at NBV uncommon except in extraordinary circumstances. The Utility’s Florida acquisitions have therefore been completed at prices above NBV. The Utility also asserted that NBV can significantly understate a small utility’s actual economic value because regulatory practices may discourage adequate capitalization of infrastructure investments. As a result, CSWR-Florida does not rely on NBV alone when determining acquisition prices. Instead, it considers the system’s physical condition, operational risks, required capital investments, and negotiated market value. A final purchase price is determined through arms-length negotiations between the parties, with CSWR-Florida’s ultimate objective being to pay the least amount that a utility/seller will accept. CSWR-Florida undertook no additional due diligence to determine the fair market value of the acquired utility.[16]

CSWR-Florida requested approval of a positive acquisition adjustment of $32,444,319 to recover the premium it paid to purchase the assets of Rolling Oaks.[17] If approved, the price premium would be included in Rolling Oaks’ rate base and ultimately increase the rates paid by customers. By establishing a purchase price based on the anticipation of consumer-funded recovery, the transaction may not wholly be at arms-length because both buyer and seller have an impetus to seek a higher than necessary sale price. The price paid may be inflated by a perception or expectation of a guaranteed regulatory recovery upon the Commission approving the full acquisition adjustment. This interaction creates a concept referred to as regulatory circularity, or more precisely, purchase-price/rate-base circularity. This form of regulatory circularity occurs when the purchase price of a regulated asset or utility is used to establish the rate base, while the regulated revenues generated from that rate base are themselves an important determinant of the asset's economic value and hence of the purchase price. In this scenario, a utility's market value depends on its potential earnings, and its earnings are decided by the rates the regulator allows. Including a potentially higher-than-necessary acquisition adjustment in the rate base to establish consumer rates has the potential to create a flawed, self-justifying loop; because here, the price premium is fundamentally detached from the NBV of the assets. Effectively, this codifies a purchase price that is substantially above book value as the foundational baseline for future rates, validating the exact circularity trap.

The bill impact associated with the Utility’s request when formulated through the latest assumed customer and cost data filed in the docket and amortized over 30 years is $36.70 per water customer and $36.70 per wastewater customer per month without consolidation, and $14.20 per water customer and $14.20 per wastewater customer per month consolidated with the other systems owned by CSWR-Florida.[18] If the full acquisition adjustment is approved, then it is the customers who ultimately pay for the price premium above book value. As contemplated by Rule 25-30.0371(3)(a), F.A.C., the Commission could approve a partial positive acquisition adjustment if circumstances justify an amount less than CSWR-Florida’s request.

Conclusion

The Purchase and Sale Agreement between CSWR-Florida and Rolling Oaks appears to be an arms-length transaction because it involved two independent unrelated corporate entities with no shared ownership or affiliation. However, staff believes the Commission has discretion to find otherwise if the information provided, or lack thereof, demonstrates there were external factors that affected the purchase price paid by CSWR-Florida to the detriment of its customers.


Issue 3: 

 Will the customers of Rolling Oaks benefit from the acquisition through anticipated improvements in quality of service, regulatory compliance, cost efficiencies, cost of providing service, the ability to attract capital, and the professional and experienced managerial, financial, technical, and operational resources?

Recommendation: 

 Yes. Staff believes the customers of Rolling Oaks will benefit from the acquisition by CSWR-Florida through experienced and anticipated improvements in quality of service, regulatory compliance, the ability to attract capital, and the provision of professional and experienced managerial, financial, technical, and operational resources. (Cohn, Ramirez-Abundez, Souchik, Higgins)

Staff Analysis: 

Quality of Service

Rule 25-30.0371(3)(a)1., F.A.C., requires that in determining the appropriateness of a positive acquisition adjustment for a non-viable utility, the Commission will consider if the acquired utility’s customers will benefit from anticipated improvements in quality of service as a result of the acquisition. A utility’s quality of service considers the quality of its product (water) and its attempt to address customer satisfaction (water and wastewater), pursuant to Section 25-30.433(1), F.A.C.

A review of Rolling Oaks’ historical chemical analyses, both before and after the acquisition (2020 through 2026), indicated that the system has consistently remained in compliance with the DEP’s primary and secondary standards. Primary standards protect public health while secondary standards regulate contaminants that may impact the taste, odor, and color of drinking water. Rolling Oaks’ overall regulatory compliance is discussed in greater detail in Attachment A.

Pursuant to Rule 25-30.0371(3)(b)10., F.A.C., CSWR-Florida listed the actual and expected improvements in the quality of service provided to Rolling Oaks’ customers as a result of the acquisition.[19] These improvements are described below.

1.                  Infrastructure upgrades and preventative maintenance program investments to reduce the risk of system failures, and ensure safe and reliable water and wastewater systems, while minimizing disruptions and protecting the public’s health and environment.

2.                  Having appropriate staffing levels by qualified operations and maintenance (O&M) personnel that will make a minimum of three weekly site visits, perform weekly inspections of the facilities, complete all routinely scheduled work orders, prepare and file necessary regulatory reports, and ensure personnel are on call for emergencies.

3.                  Computerized work order-based maintenance management system that uses GPS and radio frequency identification technology to provide faster work order processing by O&M personnel.

4.                  Remote system monitoring implementation that allows operators to identify and remedy system malfunctions before they affect customer service.

5.                  Environmental Management Information System implementation which provides improved real-time regulatory and permit compliance information, helping to ensure the system complies with applicable laws and permit limits.

6.                  Multiple modes of communication, such as periodic letters, postcards, Quick Response codes on bills, and a Florida-specific website, that improve information delivery to customers regarding system operations, as well as planned and completed system improvements.

7.                  Third-party call center that provides around-the-clock access for customers.

8.                  Cloud-based customer information and billing system that provides customers with electronic access to usage, billing, and payment information, as well as work-order management.

9.                  Customer service response monitoring system that tracks customer service metrics, such as speed of answer, dropped calls, and call length, which allows CSWR-Florida to remedy issues quickly and improve quality of service. This system also offers a voluntary survey to customers who call to gauge their satisfaction.

Additionally, staff reviewed the complaints received by the DEP[20] from January 2020 through February 2026, and the Commission’s Consumer Activity Tracking System (CATS) from May 2024 through February 2026.[21] This includes complaints filed prior to CSWR-Florida’s acquisition on November 30, 2022. Under the prior owner, the DEP received one boil water notice complaint in July 2022. While under CSWR-Florida’s ownership, the DEP received one boil water notice complaint in 2026, one odor complaint in 2024, and two miscellaneous complaints in 2023. Additionally, post-acquisition, between 2024 and 2026, CATS recorded six improper billing complaints, one outage complaint, three water pressure complaints, one inaccurate meter reading complaint, and one unfulfilled disconnection request complaint.

Staff also analyzed the complaints received by CSWR-Florida from December 2022 to June 2026; however, complaints filed with the Utility prior to the acquisition are unavailable. Table 3-1 shows the total number of complaints by category that CSWR-Florida reported.[22] For reference, Rolling Oaks serves approximately 11,703 customers.

Table 3-1

Number of Utility Post-Acquisition Complaints by Category

Year

Billing

Customer Service

Wastewater Odor/Quality Issues

Water Product Quality

Service Interruptions

Total

2022

1

-

-

-

16

17

2023

538

70

5

15

537

1,165

2024

370

111

12

24

311

828

2025

269

54

48

19

719

1,109

2026

54

36

39

15

771

915

Total

1,232

271

104

73

2,354

4,034

Source: Document No. 05210-2026.

 

The complaints range from billing/payment disputes to service interruptions to general inquiries.  Based on the provided complaint log,[23] CSWR-Florida has been responsive to these customer complaints.[24] In order to resolve the complaints, the Utility: (1) assisted customers with payment methodologies, provided payment plans, and sent out technicians to investigate meter issues; (2) cleaned out sewer lines from backups and clogs, restored service, repaired lines, and corrected the water pressure; (3) investigated complaints regarding odor and color and tested water quality; (4) answered questions about the rates and boil water notices; and (5) returned call-back requests within 48 hours or by a specified timeframe.

The identified customer concerns should be further mitigated by the distribution line repair and remote monitoring projects, which will be discussed further below along with the Utility’s regulatory compliance.  In addition, the wastewater system has been subject to several significant compliance issues with the DEP, such as SSOs, which CSWR-Florida plans to remedy. While CSWR-Florida also reported receiving billing complaints as discussed above, it appears that CSWR-Florida has been responsive to these complaints as they arise and identified improvements such as a third-party call center and cloud-based billing system intended to improve the customer’s experience. Based on the above, staff believes that Rolling Oaks’ customers will benefit from the acquisition through anticipated improvements in quality of service. CSWR-Florida has identified and, in some cases, already implemented the above improvements aimed at system reliability, regulatory compliance, responsiveness, and overall customer experience. The additional regulatory compliance projects to address the wastewater system should also improve quality of service as it relates to sewage overflows, which pose environmental and health concerns. Staff believes these improvements will enhance the quality of service provided to Rolling Oaks’ customers.

Regulatory Compliance

Rule 25-30.0371(3)(a)2., F.A.C., requires that in determining the appropriateness of a positive acquisition adjustment for a non-viable utility, the Commission will consider if the acquired utility’s customers will benefit from anticipated improvements in regulatory compliance as a result of the acquisition. Pursuant to Rule 25-30.433(2), F.A.C., in determining a utility’s regulatory compliance, the Commission will consider whether the infrastructure and operating conditions of the plant and facilities are in compliance with Rule 25-30.225, F.A.C. Rule 25-30.225(2), F.A.C., requires each water and wastewater utility to maintain and operate its plant and facilities by employing qualified operators in accordance with the rules of the DEP. To determine whether Rolling Oaks’ customers will benefit from anticipated improvements in regulatory compliance, as a result of CSWR-Florida’s acquisition, staff reviewed Rolling Oaks’ compliance history for the 5 years preceding the date of the acquisition, as well as its compliance history post-acquisition.

As discussed in Issue 1 and Attachment A, CSWR-Florida submitted any notices of violation, consent decrees or other regulatory actions issued during the 5 years prior to the date of acquisition, pursuant to Rule 25-30.0371(3)(b)8., F.A.C. Staff reviewed this information along with the DEP records. Staff’s analysis in this issue considers this pre-acquisition compliance history, as detailed in Attachment A, as well as the system’s compliance following CSWR-Florida’s acquisition, and any improvements that the Utility identified pursuant to Rule 25-30.0371(3)(b)10., F.A.C., that may improve compliance with environmental regulations. Because Rolling Oaks was transferred to CSWR-Florida on November 30, 2022, following Citrus County’s rescission of jurisdiction, there are no prior Commission rate case orders.

For the five years preceding the acquisition, Rolling Oaks’ water system experienced consistent monitoring and reporting violations with the DEP primarily associated with total coliform from positive bacteriological tests, as well as monitoring and reporting violations documented in the federal SDWIS, as discussed in Issue 1; however, the system maintained a compliant status with the DEP during this time period.[25] Following the acquisition, CSWR-Florida has maintained the water system’s DEP compliance.[26]

As addressed in Issue 1 and Attachment A, Rolling Oaks’ wastewater system had recurring compliance and operational issues with the DEP prior to CSWR-Florida’s acquisition, including effluent and groundwater monitoring exceedances, SSOs, and deficiencies involving treatment equipment, facility maintenance, and biosolids reporting. In September 2022, the DEP issued a final permit requiring Rolling Oaks to upgrade the facility to 1 MGD and meet a 3 mg/L total nitrogen limit established in Administrative Order No. 047-SWD22 (No. 13(a) in Attachment A). Following the acquisition, the DEP issued a Warning Letter in March 2026 addressing continued wastewater compliance issues, including failure to meet the 3 mg/L total nitrogen limit, reporting deficiencies, and other operational and maintenance deficiencies. CSWR-Florida is required to complete the necessary improvements to meet the 3 mg/L total nitrogen limit by October 23, 2027.

As part of its petition, CSWR-Florida included a third-party engineering report, from Clearpoint Consulting Engineers, P.A., dated March 2022, which evaluated the water system and identified six projects deemed necessary and their associated cost of $1,457,500. In addition, CSWR-Florida identified two additional projects based on its own system assessment following acquisition.[27] The water system projects that have been completed by CSWR-Florida total $1,308,722 and are listed below.

1.                  Disinfection System – Installed chlorine monitoring system, refurbished chlorine injector, rebuilt disinfection residual monitoring equipment, refurbished sterner pump, installed French drain discharge line, and replaced/cleaned injection point and duck bill. These projects were completed May 31, 2023, through December 1, 2024. The total cost of the projects is $89,511.

2.                  Distribution System – Repaired isolation valves, repaired fire/flushing hydrants, and repaired leak. These projects were completed May 31, 2023, through November 1, 2025. The total cost of the projects is $564,125.

3.                  Electrical System – Refurbished charging system, installed breaker panel/site lighting, installed new conduit/wiring to control box, installed new starter motor, refurbished fuel injection pump. These projects were completed May 31, 2023, through September 1, 2025. The total cost of the projects is $83,057.

4.                  Meters – Installed new meters. These projects were completed May 31, 2023, through June 1, 2025. The total cost of the projects is $188,524.

5.                  Remote Monitoring – Installed remote monitoring equipment and supervisory control and data acquisition system on well. These projects were completed May 31, 2023, through January 1, 2025. The total cost of the projects is $70,928.

6.                  Site Improvements – Refurbished well houses, painted wells, removed trees, replaced well house exterior doors, and installed fencing. These projects were completed May 31, 2023, through January 1, 2025. The total cost of the projects is $213,152.

7.                  Wells – Refurbished well, well pump motor, well pipe, and vertical turbine pump, installed new meter spigot, and replaced lube lines. These projects were completed May 31, 2023, through September 1, 2025. The total cost of the projects is $99,425.

For the wastewater system, the third-party engineering report identified ten projects deemed necessary and their associated costs of $1,937,500. In addition, CSWR-Florida identified seven additional projects based on its own system assessment following acquisition.[28] The wastewater projects that have been completed by CSWR-Florida total approximately $1,937,733.

1.                  Aeration Equipment – Refurbished blower and blower rooms, and installed new aeration drop leg and diffusers. These projects were completed May 31, 2023, through April 1, 2025. The total cost of the projects is $231,227.

2.                  Clarifier Upgrades & Improvements – Refurbished clarifier and repaired damaged skimmer arm. These projects were completed April 1, 2024, and June 1, 2025. The total cost of the projects is $160,046.

3.                  Collection System/Sewer System – Refurbished gravity sewer main, sewer main, sewer lateral, and effluent line, and installed isolation valves, effluent pump, and new riser outfall pipe. These projects were completed January 1, 2024, through January 1, 2026.  The total cost of the projects is $97,547.

4.                  Disinfection System – Installed chlorine monitoring system, piping for disinfection residual monitoring equipment, and duplex skit mount system, and replaced baffles in chlorine contact chamber. These projects were completed January 1, 2024, through March 1, 2025. The total cost of the projects is $30,119.

5.                  Electrical System – Installed submersible pump control panel, new light/outlet, new conduit/light, float control system, and 40 horsepower (HP) soft starter, completed electrical upgrades for blower room and lift station, refurbished lift station control panel, and constructed H-Frame for control boxes and remote monitoring. These projects were completed January 1, 2024, through June 1, 2025. The total cost of the projects is $100,930.

6.                  Facility Structures – Poured concrete containment system for screening and converted lime tank to influent surge tank. These projects were completed January 1, 2024, through June 1, 2025. The total cost of the projects is $46,435.

7.                  Lift Stations – Refurbished lift station, force main, gate valve, and base elbow, installed chain for sewage pump, check valve, 3 HP sewage pump, floats/floats system, base/rail system, magnetic flow meter, and guide rails and piping for pump, and primed lift station pump. These projects were completed May 31, 2023, through January 1, 2026. The total cost of the projects is $408,384.

8.                  Monitoring Equipment – Installed remote monitoring units, chlorine monitoring system, and composite samplers. These projects were completed May 31, 2023, through January 1, 2025. The total cost of the projects is $154,613.

9.                  Pumping Equipment – Replaced broken pumps. This project was completed January 1, 2024. The total cost of the project is $3,884.

10.              Safety – Installed eye wash and safety shower, and refurbished safety cabinets and handrails. These projects were completed January 1, 2024, through January 1, 2025. The total cost of the projects is $22,220.

11.              Site Improvement – Installed garage doors for lab, lift stations lighting, lift stations fencing, electric gate opener, and fencing at the wastewater treatment facility (WWTF), removed vegetation, constructed building over tank/skid, refurbished walking beam, parking lot/driveway, maintenance building, and lab, painted tank/chlorine contact chambers and WWTF, and poured concrete pad around chlorine contact chambers. These projects were completed May 31, 2023, through April 1, 2025. The total cost of the projects is $619,119.

12.              Solids Handling Equipment Installation – Installed solids handling equipment. These projects were completed April 1, 2024, and May 1, 2025. The total cost of the projects is $52,997.

13.              Treatment Equipment Installation – Installed treatment equipment. This project was completed March 1, 2024. The total cost of the project is $10,212.

In addition to the improvements listed above, and as discussed in the Quality of Service section, CSWR-Florida has also implemented an Environmental Management Information System which provides real-time regulatory, permit compliance information, and helps to ensure the system complies with applicable laws and permit limits. Additionally, as discussed in Issue 1, CSWR-Florida plans to replace the existing Rolling Oaks WWTP because it cannot currently meet the DEP’s 3 mg/L TN limit or the 1 MGD capacity requirement established in the September 2022 permit renewal. CSWR-Florida has engaged a third-party engineering firm to design a new facility with treatment processes capable of achieving the required TN removal and a true capacity of 1 MGD. The project is estimated to cost $20,000,000 and be placed in service by August 2028.[29]

As discussed, Rolling Oaks’ wastewater system has had a history of significant regulatory compliance issues prior to acquisition. Although one significant compliance issue remains, CSWR-Florida has committed to a long-term solution through the upgrade of its WWTP. However, Rolling Oaks’ historical violations were not limited to managerial or administrative deficiencies, such as reporting errors or late submissions, but included serious operational and infrastructure-related deficiencies that directly affected the condition, maintenance, and operation of its wastewater system, including equipment deterioration, permit exceedances, and ongoing treatment plant failures. Given the severity and nature of these violations, staff believes CSWR-Florida’s completed projects, and continued investments demonstrate meaningful improvements in regulatory compliance. Therefore, staff recommends that Rolling Oaks’ customers will benefit from the anticipated improvements in regulatory compliance as a result of CSWR-Florida’s acquisition and that this criterion for a positive acquisition adjustment has been met.

Cost Efficiencies and Cost of Providing Service

Pursuant to Rule 25-30.0371(3) and 25-30.0371(4), F.A.C., in determining whether the acquired utility customers benefit from the acquisition, the Commission will consider the anticipated impacts on the cost of providing service over the next five-year period from the date of acquisition, as well as anticipated cost efficiencies, including any economies of scale. Economies of scale means that an entity is able to reduce its overall fixed costs of operations by spreading those costs over additional production units, or customers, while maintaining its fixed cost structure.[30] 

According to the Utility’s petition, CSWR, LLC (CSWR-Florida’s parent company) and CSWR-Florida are part of an affiliate group that currently owns and operates water and wastewater systems serving approximately 448,000 customers.[31] The affiliate group owns and operates more than 940 water and wastewater plants in 11 states, with 38 of them being in Florida. As a result, the Utility is positioned to achieve cost efficiencies through economies of scale by sharing administrative functions, operational personnel, technical expertise, and other resources across multiple systems. These arrangements may improve operational efficiency, reduce duplicate costs, and help moderate future increases in the cost of providing service.

In addition, CSWR, LLC’s operation of multiple utility systems may increase its bargaining power for materials, equipment, and contracted services. By procuring these goods and services on a larger scale, the Utility may achieve lower per-unit costs and reduce expenses that would otherwise be borne by individual systems. Furthermore, the allocation of fixed costs across a larger customer base may improve overall cost efficiency and contribute to long-term rate stability.

In 2021, the final year of operation prior to acquisition by CSWR-Florida, Rolling Oaks’ O&M expense was $2,451,109. Rolling Oaks’ average O&M expense during the two-year period preceding the acquisition was $2,447,062. The Utility was not able to provide annual reports for 2017 through 2019.

CSWR-Florida acquired Rolling Oaks on November 30, 2022. In response to staff’s first data request, CSWR-Florida projected an average O&M expense of $2,456,459 during the first five years following the acquisition.[32] Table 3-2 summarizes Rolling Oaks’ historical and projected O&M expenses.

Table 3-2

Rolling Oaks’ Actual and Projected O&M Expenses Pre- and Post-Acquisition

Year

O&M Expense

Difference from Previous Year (%)

2017 (Actual)

N/A

 

2018 (Actual)

N/A

 

2019 (Actual)

N/A

 

2020 (Actual)

$2,443,014

 

2021 (Actual)

$2,451,109

0.33%

Pre-Acquisition Average

$2,447,062

 

2022 (Projected)

$2,290,420

 

2023 (Projected)

$2,370,584

3.50%

2024 (Projected)

$2,453,555

3.50%

2025 (Projected)

$2,539,429

3.50%

2026 (Projected)

$2,628,309

3.50%

Projected Post-Acquisition Average

$2,456,459

 

Source: Document Nos. 14979-2025, and 03006-2026.

The Utility provided the following (post-acquisition) actual operating expenses for the first three years of operations under CSWR-Florida: $3,881,519, $3,511,102, and $3,191,974 respectively.[33] The average actual O&M expense for the first three years of operations was $3,528,198, 44.2 percent above the pre-acquisition average O&M expense, and 43.6 percent above the Utility’s projected average O&M expense during the first five years following the acquisition.

The Utility explained that actual O&M expenses exceeded the post-acquisition pro forma estimates due to unforeseen maintenance and repair expenditures associated with the aging infrastructure, including leaks and equipment failures that were not anticipated at the time the pro forma was prepared.[34] The Utility further states that certain administrative and operational expenses incurred at the CSWR-Florida level are allocated among systems based on customer count. According to the Utility, these shared costs support managerial, technical, operational, and financial services that are provided across multiple systems and would otherwise need to be incurred independently by a stand-alone utility. As a result, CSWR-Florida believes that, through economies of scale, costs incurred by Rolling Oaks will be less than if they were incurred by the utility on a stand-alone basis.[35]

Although the actual post-acquisition O&M expenses initially exceeded the Utility’s projections, expenses show a declining trend each year following the acquisition. Actual post-acquisition O&M expenses decreased by 9.5 percent and 9.1 percent respectively between the first three years. By 2025, Rolling Oaks’ O&M expense had decreased from CSWR-Florida’s first year of operations to $3,191,974, approximately 30.2 percent above the pre-acquisition expense level of $2,451,109 recorded in 2021.

In response to staff’s fifth data request, the Utility stated that it anticipates operating expenses to remain generally consistent with those reflected in its first three years of actual operations. Given the ongoing improvements to operations, the Utility explained it would be inconsistent to anticipate a reduction in O&M expenses in the future; however, it does not anticipate large increases in O&M expenses absent unanticipated issues arising.[36]

Staff recognizes that a portion of post-acquisition expenses are necessary to address aging infrastructure and improve system operations. Staff also notes that Rolling Oaks benefits from access to shared managerial, technical, and administrative resources that are distributed across a substantially larger customer base. However, the Utility’s actual O&M expenses during its first three years of operation exceed pre-acquisition O&M expense levels, which may reduce the extent to which customers benefit from anticipated efficiencies in the cost of providing service.

Ability to Attract Capital

Rule 25-30.0371(3)(a)5., F.A.C., provides that in determining whether to grant a full or partial positive acquisition adjustment for the acquisition of a non-viable system, the Commission will consider the acquiring utility’s ability to attract capital at reasonable costs. Subsection 25-30.0371(3)(b)13., F.A.C., requires an explanation of how the acquiring utility has greater access to capital than the acquired utility, if applicable. As discussed below, staff recommends that Rolling Oaks benefits from being part of a substantially larger utility that operates numerous water and wastewater systems across multiple states. These economies of scale improve operational efficiencies and increase Rolling Oaks’ ability to attract third-party funding.

As demonstrated in its petition, CSWR-Florida has greater access to capital than Rolling Oaks through its affiliation with its parent company CSWR, LLC, which has obtained private placement financing through Brookfield Asset Management, LTD (Brookfield).[37] CSWR-Florida explained that CSWR, LLC secured a $325 million debt facility from Brookfield. For that reason, CSWR-Florida has greater access to debt and equity capital necessary to fund improvements compared to Rolling Oaks prior to the acquisition. CSWR-Florida’s greater access to capital has enabled it to make the necessary utility improvements in establishing compliance status with DEP requirements. CSWR-Florida explained that although it currently lacks sufficient independent net operating income to directly obtain commercial debt financing using its own creditworthiness, CSWR-Florida anticipates generating sufficient net income to support debt service and obtain commercial debt financing upon conclusion of its rate case.[38] CSWR-Florida’s goal is to achieve a more balanced capital structure of approximately 50 percent equity and 50 percent debt through the use of non-affiliated commercial debt financing.

Based on its analysis, staff recommends that CSWR-Florida has demonstrated the customers of Rolling Oaks will benefit from the acquisition through anticipated improvements in the ability to attract capital.

Professional and Experienced Managerial, Financial, Technical, and Operational Resources

CSWR, LLC currently owns and operates numerous water and wastewater systems serving thousands of customers. The petition indicates that CSWR-Florida benefits from its affiliation with CSWR, LLC, which is a large multi-state utility organization. CSWR, LLC or its affiliates have received regulatory approvals for utility-related matters in Missouri, Kentucky, Louisiana, Texas, Tennessee, Mississippi, Florida, North Carolina, South Carolina, and Arizona. CSWR, LLC has received more than 290 separate orders from regulators in each of those states that determined it, or its affiliates have the technical, managerial, and financial qualifications necessary to acquire, own, and operate water and/or wastewater systems. The Commission made a similar determination when it authorized CSWR-Florida to operate several systems in Florida, including Rolling Oaks.[39]

Staff recommends that CSWR-Florida, in conjunction with its parent company, continues to demonstrate that it possesses the managerial, financial, technical, and operational resources to provide water and wastewater services in Florida.

Conclusion

Staff recommends the customers of Rolling Oaks will benefit from the acquisition by CSWR-Florida through actual and anticipated improvements in quality of service, regulatory compliance, the ability to attract capital, and the provision of professional and experienced managerial, financial, technical, and operational resources of CSWR-Florida.


Issue 4: 

 What is the appropriate amount, if any, of the positive acquisition adjustment?

Recommendation: 

 Staff recommends the Commission approve an acquisition adjustment of $144,992 related to the purchase of Rolling Oaks by CSWR-Florida. Further, staff recommends the Commission exercise its existing authority under Rule 25-30.0371(6), F.A.C., to revisit the Rolling Oaks acquisition adjustment if it finds that customer benefits did not materialize or subsequently improve within 5 years of the order granting the adjustment. (Higgins, Cicchetti, Bloom, J. Crawford)

Staff Analysis: 

 CSWR-Florida requests that the Commission approve a positive acquisition adjustment of $32,444,319 related to its 2022 purchase of Rolling Oaks’ water and wastewater systems and allow that acquisition adjustment to be amortized over 30 years. The total purchase price was $33,000,000 for assets with a NBV of $555,680. This information, as well as the percentage difference between the purchase price and NBV and the purchase price as a multiple of NBV are shown in Table 4-1.

Table 4-1

Acquisition Adjustment Summary

Acquired Utility

Purchase Price

Net Book Value

Requested Acquisition Adjustment

Percentage Difference Between the Purchase Price and NBV

Purchase Price as

a Multiple of NBV

Rolling Oaks

$33,000,000

$555,680

$32,444,319

5,839%

59.39x

Source: Document No. 14979-2025 and staff calculations.

An acquisition premium (or discount) in utility regulation is the difference between what a utility pays to acquire another utility and its assets and the depreciated original book cost of those assets. When the utility seeks to include that difference in its cost of service, or rate base, it will do so by seeking an acquisition adjustment. Concerning the instant request, the question before the Commission is whether customers or utility investors should pay for any of the price above NBV, and if so, by what amount?

In general, Commission regulatory practice starts with a presumption against including acquisition premiums in rates; however, Rule 25-30.0371, F.A.C., affords an exception where clear, measurable ratepayer benefits can be demonstrated as a result of the acquisition.[40] The purpose for this exception was historically to encourage large, sophisticated companies to buy and operate smaller, troubled utilities, to facilitate better quality of service to the utility’s customers and improved operation, investment, and maintenance of the utility.

Summary

Rule 25-30.0371, F.A.C., allows for a full or partial acquisition adjustment to recognize the need to incentivize a utility while maintaining reasonable rate impact. Staff recommends that the Commission should approve an acquisition adjustment associated with CSWR-Florida’s purchase of Rolling Oaks for the following reasons. The filed information supports a finding that Rolling Oaks was a non-viable utility at the time of acquisition. Under its previous ownership, Rolling Oaks was unable to provide safe, adequate, and reliable service, as evidenced by extensive deterioration of treatment facilities, repeated failures of its treatment plant, and a documented pattern of enforcement actions and compliance deficiencies by government regulators.

In addition, an adjustment is warranted based on the information received in this case, because customers have benefited and should continue to benefit from the acquisition by CSWR-Florida. Benefits include improved system reliability, enhanced compliance with environmental regulations, staffing and operational expertise, implementation of modern monitoring and management technologies, and improved customer service capabilities. These improvements are both immediate and ongoing, and they directly address the deficiencies that rendered the system non-viable.

Moreover, the transaction was conducted as an arm’s-length purchase between unaffiliated entities, and there is no evidence suggesting the purchase price was influenced by affiliate relationships or other improper considerations. The acquisition is consistent with staff’s understanding of the policy objective of Rule 25-30.0371, F.A.C., which is to promote the consolidation of small (especially troubled) water and wastewater systems into larger organizations.

For these reasons, the Commission should find that a positive acquisition adjustment is warranted. In determining the appropriate amount of the acquisition adjustment, the Commission should balance two competing considerations: 1) encouraging the acquisition and rehabilitation of non-viable systems as being in the public interest; and 2) ensuring that customers, who have no engagement in negotiating a purchase price, do not bear unreasonable costs associated with an acquisition adjustment. It is staff’s opinion that much of the acquisition premium in this instance reflects business judgment rather than costs that should be borne by customers. However, a limited portion should be recoverable because it provides an appropriate regulatory incentive consistent with staff’s understanding of the policy objectives of Rule 25-30.0371, F.A.C.

Staff believes the appropriate outcome is to allow recovery only to the level that fairly preserves utility incentives while protecting customer interests. As discussed in greater detail below, staff recommends setting the incentive level to 50 basis points of return related to the acquired system’s rate base. Thus, staff believes an acquisition adjustment of $144,992 for Rolling Oaks, should be approved. Staff believes this harmonizes the purpose of the rule with the Commission’s obligation to set rates consistent with the requirements of Section 367.081(2)(a)1., F.S.

Policy Rationale for Granting, Limiting, or Denying an Acquisition Adjustment

As discussed previously, there is no specific statutory provision addressing acquisition adjustments in Chapter 367, F.S. However, staff believes the legal framework applicable to this issue is the statutory requirement that the Commission prescribe fair and reasonable rates and charges under Section 367.121(1)(a), F.S., and to fix rates that are just, reasonable, compensatory, and not unfairly discriminatory under Section 367.081, F.S. This is consistent with the landmark U.S. Supreme Court case, Fed. Power Comm'n v. Hope Nat. Gas Co.,[41] holding that the legality of utility rates depends on whether they are just and reasonable overall, not on any particular accounting method used to calculate them.

Rule 25-30.0371, F.A.C., allows the Commission discretion under Section 367.081(2)(a), F.S., to fix rates that are just, reasonable, compensatory, and not unfairly discriminatory. The Commission is not limited to granting the company’s entire request; both the statute and the rule give the Commission discretion to examine and weigh the evidence offered by the company. Rate impact is not alone a basis for denying an otherwise warranted acquisition adjustment. Rather, it is relevant to determining whether the amount sought to be recovered from customers bears a reasonable relationship to the demonstrated benefits of the acquisition and the incentive necessary to encourage the acquisition and rehabilitation of a non-viable utility.

If the Commission believes any of the cost to acquire Rolling Oaks is rooted in a financial or business-related decision, staff believes that it may not be appropriate for customers to pay the entire premium above book value; rather, the Commission may find that some portion of the price reflects business judgment, with that portion of the premium to be borne by the purchaser.[42] A reduction of the acquisition adjustment would offer balance between investor and customer interests in this regard. Further, the Commission may be concerned with setting a precedent of approving a requested acquisition adjustment for a non-viable system that is many multiples (58.39 times) of NBV. In other words, some level of premium is appropriate to encourage acquisition of troubled systems, but this should be weighted with the actual benefits received by the customers who are acquired, recognizing that the customers are not a party to negotiating the purchase price between the seller and buyer.

Partial Acquisition Adjustment Recommendation for Rolling Oaks

Staff recommends that, in this case, based on the record showing anticipated improvements in quality of service, wastewater regulatory requirements, impacts on the cost of providing service, cost efficiencies, including economies of scale, the ability to attract capital at reasonable cost; and the professional and experienced managerial, financial, technical, and operational resources of the acquiring utility, that the Commission should limit, in part or whole, any acquisition adjustment if it found that the benefits of the transaction are too speculative or not likely to be realized. Rule 25-30.0371(6), F.A.C., states: “[n]othing herein removes the Commission’s existing authority to review a positive acquisition adjustment if the Commission finds that customer benefits did not materialize or subsequently changed within 5 years of the date of the order approving the positive acquisition adjustment.” Staff understands this language as authority for the Commission to re-evaluate, and if warranted, rescind future recovery of any unamortized acquisition adjustment if meaningful customer benefits do not materialize as projected.

If the Commission determines that some acquisition adjustment is appropriate, staff evaluated the requested acquisition adjustment using a return-based analysis that the Commission may consider in determining a reasonable recoverable amount in this proceeding. This analysis is a way to develop an acquisition adjustment that corresponds to an incentive level (rate of return) for the acquiring utility. Rather than beginning with the acquisition premium itself, the analysis begins by identifying a reasonable incentive expressed as an incremental return. That incremental return is then applied to the acquired utility’s rate base to calculate an annual earnings incentive. Using the Utility’s weighted average cost of capital (WACC), that earnings amount can then be translated into the corresponding acquisition adjustment necessary to produce the selected level of return. In this manner, the acquisition adjustment is evaluated in relation to the level of incentive it would provide. The calculations supporting this analysis are discussed below.

The information provided in this docket provides several reasons why the Commission may find this examination useful. First, expressing the incentive in terms of incremental return associates the acquisition adjustment with a familiar ratemaking concept. The Commission has long relied on authorized returns as a means of balancing investor and customer interests and, in other contexts, has adjusted authorized returns to recognize differing levels of risk or performance. Evaluating an acquisition adjustment through the lens of incremental return provides one means of assessing whether the requested incentive is reasonable considering the evidence presented.

Second, this analysis can be used to evaluate the requested acquisition adjustment in relation to the acquired utility’s investment in utility assets rather than solely the difference between purchase price and NBV. For purposes of this proceeding, staff relied on Rolling Oaks’ rate base information, together with audit and technical staff adjustments, filed in Docket No. 20250052-WS, to illustrate how this analysis may be performed using a utility’s financial information. Staff recognizes that the evidence available will vary from case to case, and this analysis is based on the information available in this instance rather than suggesting that identical financial information or calculations will be available or appropriate in every acquisition adjustment case.

Third, by expressing the requested acquisition adjustment as the amount of additional rate base necessary to produce a selected incremental return, the Commission can evaluate whether the resulting incentive is proportionate to the circumstances of this acquisition and supported by the information available in this docket.

For purposes of this proceeding, staff evaluated incremental return levels of 25, 50, 75 and 100 basis points to illustrate a range of potential incentives. Based on the information in this docket, staff concluded that an incremental return of 50 basis points represents one reasonable level of incentive. Staff then applied each incremental return level to Rolling Oaks’ adjusted rate base to calculate the corresponding earnings incentive. Using the Utility’s WACC, staff translated those earnings amounts into the acquisition adjustment necessary to produce the selected incentive over a 30-year amortization period.

Applying this analysis to Rolling Oaks, which reported a rate base of $3,616,764 in its Minimum Filing Requirements, and incorporating audit and technical staff’s proposed adjustments, results in an adjusted rate base of $1,186,986.[43] Applying a 50-basis-point incremental return over a 30-year amortization period produces a target earnings incentive of $191,580. Using the Utility’s WACC of approximately 8.52 percent, that earnings incentive corresponds to an acquisition adjustment of approximately $144,992. The calculations supporting this analysis are shown in Table 4-2.

This analysis is offered as one method of evaluating whether the requested acquisition adjustment represents a reasonable incentive based on the evidence presented in this proceeding. The weight to be afforded this analysis, together with all other evidence in the record, remains within the Commission’s discretion.

Table 4-2

Acquisition Adjustment Calculation

Description

Figures

Adjusted Rate Base

$1,186,986

50-Basis-Point Future Value Factor[44]

× 1.1614

Future Value

$1,378,566

Target Earnings (Future Value - Adjusted Rate Base)

$191,580

Time Period

30 Years

CSWR-Florida’s WACC

8.52%

Acquisition Adjustment[45]

$144,992

Source: Staff calculations.

As previously mentioned, staff recognizes that alternative incentive levels may be reasonable, and therefore, evaluated the impacts of alternative incentive rates. A summary of the resulting acquisition adjustments under different incentive/return rates is shown in Table 4-3.

Table 4-3

Incentive Range

Range - Basis Points

Acquisition Adjustment

Stand-Alone Bill Impact

Consolidated Bill Impact

25

$69,875

$0.08

$0.03

50

$144,992

$0.16

$0.06

75

$225,727

$0.26

$0.10

100

$312,486

$0.35

$0.14

Source: Staff calculations.

Staff calculated an acquisition adjustment of $144,992 based on an incentive level of 50 basis points. Staff’s proposed acquisition adjustment represents approximately 0.4 percent of CSWR-Florida’s requested amount. The bill impact associated with staff’s recommendation when formulated through the latest assumed customer and cost data filed in the docket, is $0.16 per water customer and $0.16 per wastewater customer per month on a stand-alone basis over 30 years, or $0.06 per water customer and $0.06 per wastewater customer per month on a consolidated basis over 30 years.[46] Staff notes these figures are inclusive of the return on the acquisition adjustment principal balance and associated gross up for income taxes.

Conclusion

Staff recommends the Commission approve an acquisition adjustment of $144,992 related to the purchase of Rolling Oaks by CSWR-Florida. Further, staff recommends the Commission exercise its existing authority under Rule 25-30.0371(6), F.A.C., to revisit the Rolling Oaks acquisition adjustment if it finds that customer benefits did not materialize or subsequently improve within 5 years of the order granting the adjustment.


Issue 5: 

 What is the appropriate amortization period for any positive acquisition adjustment?

Recommendation: 

 Staff recommends that the amortization period for the positive acquisition adjustment should be 30 years. This period should begin on the date of issuance of the order approving the acquisition adjustment. (Worrall)

Staff Analysis: 

 The Commission determines the amortization period for all acquisition adjustments. In this instance, and pursuant to Rule 25-30.0371(5), F.A.C., amortization will begin on the date of issuance of the order approving the acquisition adjustment or on the date the sale closes, whichever occurs last. In its petition, the Utility requested an amortization period of 30 years. This amortization period was formulated based on the Utility’s belief that 30 years aligns with the average lifespan of water and wastewater systems. Further, spreading the acquisition over a longer period would lessen the rate impact relative to a shorter period. Staff concurs in this assessment, and thus, recommends that the 30-year amortization period is reasonable.

Conclusion

Based on the above, staff recommends the amortization period for the acquisition adjustment for Rolling Oaks to be 30 years. Pursuant to Rule 25-30.0371(5), F.A.C., the amortization period should begin on the date of issuance of the order approving the acquisition adjustment.


Issue 6: 

 Should this docket be closed?

Recommendation: 

If no person whose substantial interests are affected by the proposed agency action files a protest within 21 days of the issuance of the order, this docket should be closed upon the issuance of a consummating order. (Bloom, J. Crawford)

Staff Analysis: 

If no person whose substantial interests are affected by the proposed agency action files a protest within 21 days of the issuance of the order, this docket should be closed upon the issuance of a consummating order.


Attachment A
Rolling Oaks’ Compliance History (2017 – 2022)

A chronology and summary of Rolling Oaks’ wastewater compliance history is provided below.[47]

1.      December 21, 2017 – Inspection Related – Compliance Evaluation Inspection and resulting Compliance Assistance Offer, dated January 9, 2018

a.       Inspection noted potential noncompliance.

b.      Issues noted:

                                i.            Effluent exceedances noted May 2015 through December 2017: One Fecal Coliform and 19 Total Residual Chlorine exceedances.

                              ii.            Fencing around effluent disposal area heavily damaged.

                            iii.            Groundwater exceedances noted May 2015 through December 2017: Numerous pH and nitrate-nitrogen exceedances.

2.      January 24, 2018 – Inspection Related – Compliance Assistance Offer Closure

a.       Compliance Assistance Offer closure following the December 21, 2017, inspection (No. 1) recognizing the Rolling Oaks’ efforts to address deficiencies.

3.      April 14, 2018 – Incident/Malfunction Reporting Related

a.       Spill of raw wastewater reported associated with newly installed bar screen due to missing collection drum.

4.      April 15, 2018 – Incident/Malfunction Reporting Related

a.       Spill of raw wastewater reported associated with newly installed bar screen due to missing drain line from collection drum back to lift station.

5.      April 17, 2018 – Incident/Malfunction Reporting Related

a.       Spill of raw wastewater reported associated with newly installed bar screen due to need for baffle plate in debris collection drum to reduce splashing.

6.      January 27, 2019 – Sanitary Sewer Overflow (SSO)

7.      February 22, 2019 – Incident/Malfunction Reporting Related – Abnormal Event – SSO

a.       SSO caused by “high flow,” but did not state specifically where the spill came from at the plant.

8.      May 5, 2019 – Incident/Malfunction Reporting Related – Abnormal Event Report – SSO

a.       High flow SSO event and the DEP determined that the abnormal event did not have substantial impact to the environment and was appropriately addressed.

9.      October 24, 2019 – Inspection Related – Compliance Evaluation Inspection Report and resulting In-Compliance Letter, dated November 13, 2019

a.       Inspection letter with In-Compliance finding as noted non-compliance regarding need for rust removal and preventative maintenance for monitoring wells was corrected within 30 days of inspection letter.

10.  May 4, 2020 – Incident/Malfunction Reporting Related – Abnormal Event – Clarifier Offline

a.       Bypass of clarifier to repair rake.

11.  June 4, 2021 – Non-Compliance Related – Abnormal Event SSO – 40,000 Gallons

a.       40,000 gallons discharged and rerouted back into the plant caused by blockage of 20” transfer line.

b.      Blockage cleared.

c.       Discharged mixed liquor collected and put back into plant.

d.      Spill area sanitized with lime.

12.  November 17, 2021 – Inspection Related – Compliance Evaluation Inspection Report and resulting in a Compliance Assistance Offer Closure Letter, dated December 14, 2021

a.       Inspection during permit renewal noted potential violations:

                                i.            Clarifier showed solids passing over weir, and trash, scum, algae on wrong side of weir.

                              ii.            Skimmer appeared to not be functioning.

                            iii.            Aeration basins were not free of clogs/not providing adequate mixing.

                            iv.            Uneven distribution of aeration in basin.

                           v.               Not all blower motors were functioning.

                            vi.            Scum noted in chlorine contact chamber.

                          vii.            Chlorine contact chamber baffles were not functioning properly.

                        viii.            Stilling well had notable sludge and debris.

                            ix.            No emergency contact info at lift station locations.

                              x.            Handrails and catwalks were in poor condition.

                            xi.            Facility had not submitted Treatment Facility Biosolids Annual Summary Reports to the DEP.

                          xii.            pH exceedances noted repeatedly in groundwater wells.

                        xiii.            SSOs noted in preceding 12 months.

13.  September 27, 2022 – Final Permit No. FLA011869-011-DW1P/NR

a.       Permit issuance included need to upgrade facility to 1 million gallons per day (MGD) and to meet 3 milligrams per liter (mg/L) total nitrogen (TN) limit in Administrative Order (AO) No. 047-SWD22.

14.  November 30, 2022 – CSWR-Florida acquired Rolling Oaks.

 

 



[1] Order No. PSC-2025-0280-PAA-WS, issued on July 21, 2025, in Docket No. 20240130-WS, In re: Application for grandfather certificate to operate water and wastewater utility in Citrus County, by CSWR-Florida Utility Operating Company, LLC.

[2] Document No. 14979-2025.

[3] Document No. 02525-2026.

[4] Order No. PSC-2026-0301-PCO-WS, issued August 24, 2026, in Docket Nos. 20250130-WS, In re: Petition for an acquisition adjustment for a non-viable utility, by CSWR-Florida Utility Operating Company, LLC.; and 2025136-WS, In re: Petition for an acquisition adjustment for a non-viable utility, by CSWR-Florida Utility Operating Company, LLC.

[5] Rule 25-30.0371(1)(e)1., F.A.C. It is important to note that a plain reading of the rule directs decision makers to consider only the five-year period following an acquisition adjustment when evaluating whether a utility can provide safe, adequate, and reliable service. A more reasonable interpretation of the rule would require a comparison of the conditions existing prior to acquisition with the improvements achieved after acquisition in assessing non-viability.

[6] Id.

[7] Rule 25-30.0371(1)(e)2., F.A.C.

[8] Rule 25-30.0371(4)(b)6., F.A.C.

[9] CSWR-Florida provided a workbook listing all violations for the Rolling Oaks water system documented in the Environmental Protection Agency’s SDWIS database for the five years prior to acquisition, which identified four monitoring and reporting violations; however, no detailed documentation exists in the database.

[10] Document No. 14979-2025, Exhibit 4.

[11] Document No. 03354-2026.

[12] Document No. 014979-2025, page 3.

[13] Document No. 01170-2026.

[14] Id., page 95.

[15] Id.

[16] Id.

[17] Document No. 014979-2025, page 3.

[18] Document No. 03772-2026.

[19] Document No. 14979-2025.

[20] Document No. 01474-2026.

[21] Rolling Oaks became subject to the Commission’s jurisdiction on May 28, 2024; therefore, the Commission does not have any CATS records prior to this date.

[22] In response to Staff’s Eighth Data Request, CSWR-Florida explained that it does not separately track information requests and complaints; therefore, the figures in Table 3-1 may overstate the actual number of customer complaints.

[23] For each customer contact, the complaint log provided by CSWR-Florida identified the customer’s name and account number, the date and time the customer contact was received and resolved, the applicable system, the category of the contact, and a description of the contact and its resolution.

[24] CSWR-Florida’s response to staff’s third set of interrogatories, No. 85 in Docket No. 20250052-WS.

[25] Document No. 14979-2025, Exhibit 4.

[26] Document No. 03354-2026.

[27] The total number of projects identified in the engineering and Utility assessments does not match the total number of projects listed due to some project categories being combined.

[28] The total number of projects identified in the engineering and Utility assessments do not match the total number of projects listed due to some project categories being combined.

[29] Document No. 03354-2026.

[30] See Order No. PSC-2001-2501-FOF-WU, filed December 21, 2001, in Docket No. 19991666-WU, Application for amendment of Certificate No. 106-W to add territory in Lake County by Florida Water Services Corporation.

[31] Document No. 14979-2025.

[32] Document No. 01170-2026.

[33] Document No. 03006-2026.

[34] Document No. 03373-2026.

[35] Id.

[36] Id.

[37] Document No. 03006-2026.

[38] Docket No. 20250052-WS, In re: Application for increase in water and wastewater rates in Brevard, Citrus, Duval, Highlands, Marion, and Volusia Counties by CSWR-Florida Utility Operating Company, LLC. Staff notes that the administrative hearing has concluded with respect to the rate case, but a post-hearing vote on CSWR-Florida’s rate request has not occurred as of the filing of this recommendation.

[39] Order No. PSC-2025-0280-PAA-WS.      

[40] See, e.g., Order No. PSC-2020-0458-PAA-WS, issued November 23, 2020, in Docket No. 20190170-WS, In re: Application for transfer of facilities and Certificate Nos. 259-W and 199-S in Broward County from Royal Utility Company to Royal Waterworks, Inc.

[41] Fed. Power Comm'n v. Hope Nat. Gas Co., 320 U.S. 591 (1944).

[42] See Document No. 01362-2025.

[43] Staff’s rate base value is based on future proposed adjustments at the time of drafting this recommendation.

[44] Future value factors are multipliers used in finance to determine how much a present amount of money will grow to in the future at a given interest rate and time period. The basic future value factor formula is: (1 + interest rate)time period, or as used in this issue related to 50 basis points, (1 + .005)30.

[45] Formula for determining the Acquisition Adjustment: Target Earnings / (CSWR-Florida WACC * (1 + Amortization Period) / 2) or as used in this issue, $191,580 / (.085246 * (1 + 30) / 2).

[46] See Document No. 03778-2026.

[47] Document No. 14979-2025, Exhibit 4.